FAQs

Frequently Asked Questions

• What does an IT consultant do?

  Information Technology (IT) consultants often work side by side with clients to advise, design, and then implement technology systems in new and existing workplace environments. Their job is critical often making sure no detail is missed resulting in a successful outcome.

• What are managed IT Services?

  Managed IT Services (also called Managed Services) are proactive services performed by an IT service provider to manage your company’s infrastructure and provide IT support typically in exchange for a recurring flat monthly fee. The scope of these services can vary widely from company to company and depends on many factors, such as the size of the business, number of locations, devices on the network, and additional offerings.

• How do I know if I’m spending too much on IT?

  In general, a complete IT audit of your existing infrastructure can help tell you where you may be spending too much. It can also identify potentially problematic areas that could be very costly in the future. We recommend you have a yearly IT audit to ensure your IT infrastructure is safe and secure.

• I’m building an office. When should I start thinking about IT?

  If you’re building or adding on to an existing space it’s critical to start planning your IT infrastructure right away. An IT Consultant can help you determine your needs as well as overall layout and final costs to make your space as efficient as possible.

• How often should I buy a new server?

  This depends on the quality of your server and whether it has been managed properly. Less expensive and neglected servers have shorter lifespans while a good midrange well-kept server typically lasts 3-5 years. If your server is managed properly and upgrades are performed regularly, you could see a lifespan upwards of 10 years.

• How do I know if my current IT infrastructure is secure?

  There are a wide variety of factors that go into ensuring your IT infrastructure is secure. Therefore, this is a conversation you should have with your company’s IT professional or someone with extensive knowledge of the system. If you don’t have one, hire one right away and have them preform an IT audit to get the answers you seek.

• How can I streamline my IT infrastructure to increase employee productivity?

  With dotnet technologies, we can evaluate your existing IT infrastructure and make recommendations to help simplify your workflow and increase employee productivity. With managed IT solutions from dotnet technologies, you and your employees can stay up and running, allowing your company to be the most effective it can be.

• How do I know if my office is safe and secure from outside threats?

  Security in the 21st century is a never ending game of cat and mouse. Modern companies should be operating with multiple layers of security in place to help protect against external breaches of any kind. At dotnet technologies, we diligently evaluate and reevaluate your security to keep you protected.

• How can I leverage cloud solutions to be more efficient?

  Share and stay connected from virtually anywhere with cloud solutions. Save data and access it on the go or share it with colleagues around the world.

• How can I operate remotely and know that I am safe and secure?

  Wifi is accessible at nearly every corner, but utilizing a public network can leave you and your information vulnerable. Learn more about that in our blog article about working remotely. With a number of security options available, dotnet technologies can set you up with the perfect online security.

• How do I know if my backups are being done properly?

  Data backups are one of the most important things to continuously monitor and maintain. You can rest assured that your information is redundantly safe and secure with our data monitoring software.
  

• How do I create a disaster recovery plan (DRP)?

  Disaster can strike without a moment’s notice. Whether it is a internet or power outage, total system failure or a total building loss dotnet technologies can formulate a plan that provides peace of mind to your organization knowing your organization can overcome such disasters.