Remote IT Services
IT Services Exactly When You Need Them.
Remote IT Services (also called remote IT support) refers to the monitoring and maintenance of your IT systems from a remote location. The remote aspect of our services allows us to address your issues quickly. We utilize industry-leading remote access software to access your systems in a safe and secure manner. Often removing the need for an on-site visit. Remote access can even be utilized to run updates, diagnostics, or even manage files, antivirus, or specific IT assets.
Benefits of Remote IT
Lower Overall Costs
With standard IT services, you wait for a technician to visit your office before they can address the issue. Our remote IT services reduce the need for these onsite visits thus removing the costs associated with those visits. This results in quicker resolutions and lower costs. Allowing you to save your budget for other important areas of your business.
24/7 Monitoring
Problems can arise at any moment day or night. With our 24/7 monitoring, we are notified the second something happens. Allowing us to quickly identify the problem and work on a resolution. Meaning you no longer have to worry about the threat of an IT crisis. Issues are resolved quickly, sometimes before you are even aware one has occurred.
Proactive IT
We act as an extension of your business. Constantly updating and upgrading your IT infrastructure through proactive remote maintenance. We understand your company’s needs and works in alignment with your goals and aspirations. Our remote IT services are proactive so you can focus on what is important. Reaching your business goals.
Features of Our Remote IT Services
- Disaster Recovery Preparedness
- 24/7 Network Monitoring
- Asset Management
- Remote Technical Support
- Help Desk Ticketing
- Asset Health Reporting
- Managed Data Backups
- Software Updates
- Antivirus Management
- Network Management
- Content and Application Filtering
- Patch Management