Remote IT Services

IT Services Exactly When You Need Them.

Remote IT Services

It’s critical that your business remains operational no matter what technology hurdles you face. Our remote IT services guarantee you get tech support when you need it. No need to wait for an on-site technician. At dotnet technologies, we can support all your servers, desktops, network appliances, and other IT assets.

All of our managed IT solutions include remote services such as 24/7 monitoring of your systems. This keeps your systems safe and your business up and running. If you have questions about remote support from dotnet technologies, please contact us. We would be more than happy to answer any questions or concerns.

What are Remote IT Services?

Remote IT Services (also called remote IT support) refers to the monitoring and maintenance of your IT systems from a remote location. The remote aspect of our services allows us to address your issues quickly. We utilize industry-leading remote access software to access your systems in a safe and secure manner. Often removing the need for an on-site visit. Remote access can even be utilized to run updates, diagnostics, or even manage files, antivirus, or specific IT assets. 

Benefits of Remote IT

Lower Overall Costs

With standard IT services, you wait for a technician to visit your office before they can address the issue. Our remote IT services reduce the need for these onsite visits thus removing the costs associated with those visits. This results in quicker resolutions and lower costs. Allowing you to save your budget for other important areas of your business.

24/7 Monitoring

Problems can arise at any moment day or night. With our 24/7 monitoring, we are notified the second something happens. Allowing us to quickly identify the problem and work on a resolution. Meaning you no longer have to worry about the threat of an IT crisis. Issues are resolved quickly, sometimes before you are even aware one has occurred.

Proactive IT

We act as an extension of your business. Constantly updating and upgrading your IT infrastructure through proactive remote maintenance. We understand your company’s needs and works in alignment with your goals and aspirations. Our remote IT services are proactive so you can focus on what is important. Reaching your business goals.

 Features of Our Remote IT Services 

  • Disaster Recovery Preparedness
  • 24/7 Network Monitoring
  • Asset Management
  • RemoteTechnical Support
  • Help Desk Ticketing
  • Asset Health Reporting
  • Managed Data Backups
  • Software Updates
  • Antivirus Management
  • Network Management
  • Content and Application Filtering
  • Patch Management

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